Your privacy

What this covers

This notice covers the AstroHitch website and app, a NaXhio.Tech product. The information involved depends on the features you use. Visiting this website does not give it access to your AstroHitch conversations or birth profile.

Information you share

Your account can include your name, email address, sign-in details, profile information, and preferences. Birth date, time, and place are used to calculate and interpret your chart. Place searches and time-zone lookups help resolve the location you enter.

When you use the corresponding features, AstroHitch stores conversations, generated readings, mood check-ins, journal entries, goals, events, and relationship profiles or notes. These can reveal sensitive details about you or other people. Share only information you are comfortable processing through these features, and have permission or another appropriate basis before adding someone else’s information.

If you contact us, we receive the message and the contact information you provide. Purchases involve account, order, subscription, payment-status, and Aura transaction records. Payment credentials are handled through the payment provider’s checkout.

How personalization works

AstroHitch uses your information to provide the account, charts, forecasts, conversations, and planning tools you request; remember settings and history; manage access and Aura usage; process purchases; and respond to support requests.

A personalized AI request can include your message, relevant conversation history, chart information, and context drawn from your saved profile, relationships, goals, or events. The app sends that context to its configured AI service to generate a response. Optional spoken replies send response text to a speech-generation service.

Personalization can change as you use the app. A response that refers to your history does not mean a human astrologer has reviewed it or that a separate AI model has been trained exclusively for you.

Services that help run AstroHitch

The app uses Google Firebase for authentication and cloud data services, Google sign-in when selected, Google location services for place and time-zone lookups, and PayPal for supported checkout flows. Birth information is also processed by the app’s astrology calculation services.

AI features support Google Gemini and a configurable compatible model service. The active provider depends on the app deployment. Optional voice playback uses a speech service. These services process the information needed for the requested feature; their applicable terms and data practices also matter.

Information may also be disclosed when required by applicable law, to respond to a valid legal request, or to investigate misuse and protect the service or its users. A user’s decision to share an exported report or message creates a separate copy outside AstroHitch.

Technical information and local storage

Account sessions, app preferences, cached content, and notification settings may be stored on your device. The app and its infrastructure also process technical information such as request logs, device or browser details, errors, and service usage to operate and troubleshoot features.

This marketing website does not require an AstroHitch account. Hosting providers may process connection and request logs when serving its pages. Browser controls let you remove local website data; doing so does not delete information stored in your app account.

Storage and retention

Account content is stored in the app’s cloud services, with some content also cached locally. Service providers can process data in countries other than where you live. The locations and contractual safeguards depend on the service and deployment.

Retention depends on the purpose and type of information: saved content supports your ongoing account, transaction records support billing and applicable legal duties, and operational records support troubleshooting and security. Deleting an account may not immediately remove copies in backups, records that must legally be retained, or content you have shared elsewhere.

No online service can promise absolute security. Keep access to your account and sign-in provider secure, and avoid sending passwords, payment credentials, or identity documents in an astrology conversation.

Your choices and requests

You can edit supported profile fields and preferences in the app and manage notification permissions on your device. Available controls vary by feature and platform.

For questions about your information, or to request access, correction, deletion, or a portable copy where applicable, contact privacy@astrohitch.com. Include the email associated with your account and the nature of the request. Do not include your password. We may need to verify your identity before acting.

Your rights depend on where you live and can include objection to or restriction of processing, withdrawal of consent where processing relies on it, and a complaint to your local data protection authority. A request to delete app data is separate from cancelling a paid subscription; address both if you want to close a paid account.

Adults and updates

AstroHitch is intended for adults. If you believe a child has supplied personal information, contact privacy@astrohitch.com so the account and information can be reviewed.

This notice may change as features and data practices change. Review the notice available in the service, particularly before using a new feature that involves additional information.