Billing & Aura

Your plan and your Aura balance

AstroHitch has Free, Bronze, Silver, and Gold access levels. A plan determines which features and allowances are available. Aura is the app’s usage credit for eligible AI features and other actions; having a paid plan does not necessarily make every action unlimited.

Allowances, feature costs, and available packages can change by offer or configuration. Check the current in-app description and checkout details for the exact access, currency, price, taxes, and amount of Aura included. Screenshots on this website illustrate the product and are not a binding price list.

Before you pay

Review the offer and payment provider’s confirmation before authorizing a payment. A one-time Aura purchase is different from a recurring subscription. Recurring offers should identify the billing interval, renewal amount, and cancellation method before you accept them.

AstroHitch supports PayPal checkout flows where enabled. Payment authorization and successful completion are separate steps; an order or approval screen alone is not proof that payment has completed or that access has been activated. Keep the provider’s receipt or transaction reference.

Renewals and cancellation

A recurring subscription renews according to the terms accepted at checkout until it is cancelled. Use the available subscription controls or the payment provider’s recurring-payment settings, and retain confirmation of cancellation.

Deleting the app, signing out, or requesting deletion of account data does not automatically stop recurring billing. If an in-app cancellation control does not work, manage the recurring payment with the provider and contact us with the subscription reference.

Cancellation stops future renewals in accordance with the accepted offer; it does not by itself establish a refund for an earlier payment. The offer and applicable consumer law determine any remaining access and refund entitlement.

Payment or credit issues

If a payment completes but access or Aura does not appear, or you believe you were charged incorrectly, contact privacy@astrohitch.com. Include your account email, transaction reference, date, and a short description. Do not send a card number, password, or full payment credentials.

Refund requests are assessed against the purchase terms, payment status, any service issue, and applicable law. Any statutory cancellation, refund, or digital-content rights remain available; this page does not remove them.

Using Aura

Aura is a credit for use within AstroHitch. It is not cryptocurrency, a deposit, an investment, or a promise of cash value. Check the particular offer for any validity period, usage restrictions, and what happens to included allowances when a subscription ends.

The app records Aura credits and deductions. If you think a usage charge is wrong, provide the relevant feature, approximate time, and transaction details so it can be investigated.

Feature availability

Features and payment methods can vary by platform and deployment. Previews of AstroMatch or AstroMarket do not promise live availability, a completed purchase flow, or delivery of a product. Rely on a specific available offer and its terms before making a purchase.